Contact us

If you have questions about our products, orders, or services, our support team is here to help. Please feel free to contact us using the information below, and we will respond within the stated timeframes.

Customer Support

Our support team is based in Taizhou, Zhejiang, China (UTC+8 / China Standard Time).

  • Monday to Friday: We aim to reply to emails within 24 hours.

  • Weekends and holidays: Replies within 48–72 hours.

For product questions, order status, shipping, or returns, please contact us by email: service@baiyinginc.com.

Company: Taizhou Baiying Daily Necessities Co., Ltd.
Address: No. 189, Huangyan District (160 meters north), Taizhou, Zhejiang 318053, China
Phone: +86 139-5761-9778

Shipping and Returns

All shipments and approved returns are handled at our manufacturing facility: No. 189, Huangyan District, Taizhou, Zhejiang 318053, China (160 meters north of the reference point).

Notes:

  • For questions about product information, order status, or general inquiries, please contact us by email.

  • Our support team will assist you as promptly as possible within the above timeframes.